TECHNICAL SUPPORT

Whenever You Need us, We’re Here Waiting For You. 

Yomi`s engineers are available for being dispatched overseas for installation, commissioning or even after-sales service. 

Free training is available from us, to teach you how to properly use the CNC machine or even the software. 

Staffed by experienced service professionals, our support center is never closed. We field more than 10,000 requests each year, resolving 95% with just online support. 

Our technical support professionals are available 24 hours a day, 365 days a year. 

Our service professionals can help you:

1. Diagnose and troubleshoot. 

2. Assess machine performance. 

3. Identify components. 

4. Mount and/or remove components. 

5. Review software and control system. 

6. Optimize equipment performance. 

Our technical specialists work directly with you in real time for fast results. You can transmit video directly to our technical support center. This visual information provides the needed detail to diagnose even the most difficult problem. With this reference, our technical support specialist can determine maintenance requirements, needed parts, or suggest other solutions.